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Friday 22 January 2016

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Data protection abuse

Honest John would like to see abuses of the Data Protection Act challenged in court.

I use a railway-station car park managed by an enforcement agency. One of its attendants recently put a penalty fare notice on my screen, even though I had purchased a valid ticket.

I sent the PFN back, along with a covering letter and a copy of my ticket receipt, to point out the error.

This was ignored and the matter was placed in the hands of the enforcement agency's solicitors, who obtained my details from the DVLA (they told me so in writing).

I was advised to pay, so I wrote back asking for evidence of my alleged misdeed and provided a copy of my earlier correspondence.

I have since been told that a clerical error was made and the matter is being dropped. Any thoughts?

PO, via email

The DVLA is opening its records to numerous agencies, which can hit people with outrageous penalties for overstaying parking by a matter of a few minutes.

What they are doing is a wholesale abuse of the Data Protection Act and I'd like to see it challenged in court.

Email your queries to letters@honestjohn.co.uk (please include your full name, postal address and phone number). More Honest John articles.

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