#alternate RSS Feed for Personal Finance articles - Telegraph.co.uk RSS Feed for ISAs articles - Telegraph.co.uk RSS Feed for Investing articles - Telegraph.co.uk RSS Feed for Pensions articles - Telegraph.co.uk RSS Feed for Expat Money articles - Telegraph.co.uk [p?c1=2&c2=6035736&cv=2.0&cj=1] Accessibility links * Skip to article * Skip to navigation [telegraph_print_190.gif] Telegraph.co.uk ___________________ Submit Search - enhanced by OpenText Friday 22 January 2016 * Home * Video * News * World * Sport * Finance * Comment * Culture * Travel * Life * Women * Fashion * Luxury * Tech * Cars * Film * TV * Companies * Comment * Personal Finance * ISAs * Economy * Markets * Property * Enterprise * Financial Services * Telegraph Investor * ISAs * Investing * Pensions * Savings * Interest Rates * Funds * Mortgages * Credit Cards * Expat Money * Video * Special Reports Advertisement 1. Home» 2. Finance» 3. Personal Finance John Ralfe John Ralfe 500,000 women deserve a better state pension deal Ros Altmann Our pension reforms will give everyone a better retirement Richard Evans Richard Evans Why the FTSE won't fall by 30pc Richard Dyson Could we become like the topsy-turvy Swiss, where tax authorities ask NOT to be paid? Britain's banks 'breaching' data protection rules Britain’s banks could be breaching data protection rules with ‘alarming regularity’, according to new research. Myra Butterworth By Myra Butterworth, Personal Finance Correspondent 7:00AM BST 25 May 2011 Follow Comments Comments Consumer champions Which? warned that 515 complaints lodged with the Information Commissioner’s Office about possible data breaches by eight of Britain’s biggest banks and building societies during the year to August 2010 could be ‘just the tip of the iceberg’. It said numbers were likely to be higher because just one in 10 people had heard of the ICO. Barclays was the bank with the most suspected breaches with 116 complaints, followed by Lloyds TSB with 114 and Santander with 103. More than half of all complaints arose from firms failing to provide customers with copies of the data held about them properly. Richard Lloyd, executive director at Which?, said: “Banks and building societies hold incredibly sensitive information and the impact on customers can be serious if they mishandle it, from affecting credit ratings to leaving people open to fraud. “Consumers who suffer financial loss or stress as a result of data mismanagement by firms should be entitled to compensation. “Regulators need to impose much tougher sanctions on firms who are lax with people’s data as the message clearly isn’t getting through.” A spokesman for the ICO said: “While the number of upheld complaints is small compared to the millions of bank accounts in the UK, mishandling of financial information can have a serious effect on individuals’ lives. It needs to be looked after properly and customer’s data protection rights respected. The British Bankers’ Association suggested that many of the cases referred to by Which were not security breaches at all, but cases where customers have disputed the information contained on their records. A spokesman for the BBA said: “All of the UK's banks take data privacy extremely seriously. All complaints are fully and immediately investigated and remedial action taken where necessary to ensure no harm comes to any customer.” Personal Finance * News » * UK News » * Money saving tips » * Bank accounts » * Myra Butterworth » Related Partners * The best way to transfer money overseas In Personal Finance A dealer stands under a monitor displaying the US dollar rate against the yen at a brokerage in Tokyo Time to 'sell'? No, this is when 'hold' works Investing your first £10,000: our precision guide A view shows the Bank of England behind blossoming flowers in London UK rate rise is now 'nearly two years away' - latest market prediction Read more Personal Finance News» 'The oil price is plunging, which energy tariff should I switch to?' Electricity meter Ask an expert This reader wants to know if falling wholesale prices will directly impact on his bills - and what deal he should take for maximum benefit Comments 500,000 women deserve a better state pension deal Comment The injustice over women’s state pensions can be avoided – and it needn’t cost vast sums Comments 'I've had 50 nuisance calls: how do I stop them?' Ask Jessica Our consumer champion advises a reader who has received more than 50 unsolicited telephone calls Comments 'Cooperative Energy has double billed me for electricity' Ask Jessica A 'system's issue' leads to one customer receiving a bill with duplicated meter readings Comments 'Can I set up a £1 direct debit to qualify for a high interest current account?' Ask an expert: This reader has noticed the catches that come with high interest accounts. Can he get away with setting up a minimal direct debit? Comments Car insurance up £100 in a year New taxes and fraudulent whiplash claims are driving up costs, insurers say Comments £150 cash perk 'not enough' to make people switch banks Cash Banks' generous cash incentives and high interest rates are failing to tempt people to move Comments Broadband adverts 'mislead' 75pc of consumers about costs Advertising Standards Authority to crack down on 'misleading' adverts that leave customers unable to work out how much they'll be paying Comments Thousands of Virgin West Coast customers short-changed in compensation shambles Sir Richard Branson's Virgin Group has run the West Coast Main Line successfully for the past 15 years - Heads should roll after this rail bid debacle Exclusive: the train operator is awarding customers £45 for recent disruptions, regardless of the price of their ticket Comments Which banks offer the best bribes to join? We’re a powerful lot, us consumers, if we were only less busy or less lazy or less procrastinatory about flexing our economic muscles First Direct offers £125 for new customers. But HSBC, Halifax and M&S Bank also also have good deals. Comments Advertisement How we moderate telegraphuk Please enable JavaScript to view the comments powered by Disqus. blog comments powered by Disqus Advertisement Get our free weekly Money newsletter Latest video Senior Personal Finance Reporter Katie Morley offers her tips and tricks to help you save money when it comes to your car How to save money on your car Senior Personal Finance Reporter Katie Morley offers tips on how to get the best value out of your holiday How to get best value out of your holiday US federal reserve What does US interest rates rise mean? Former football star Louis Saha Louis Saha: 'A British bank lost me a six-figure sum. I’m suing’ 'I’m buying miners – it’s a calculated risk’ Sponsored by Old Mutual Wealth Your pension fund in retirement More from the web Loading Advertisement Advertisement More from the web Loading Investing ideas newsletter Sign up for weekly hints and tips on making investing simple. Comment» 500,000 women deserve a better state pension deal Comment The injustice over women’s state pensions can be avoided – and it needn’t cost vast sums Comments Our pension reforms will give everyone a better retirement Why the FTSE won't fall by 30pc From banning cash to reversing pensions freedom: best of the 'Money Lab' Mortgages» Mortgage lending hits highest level since 2008 The housing market continued to grow last year as demand oustripped supply New buy-to-let stamp duty rules hit parents trying to help children buy a house Attack your finances in this order - and save £16,833 IFRAME: http://telegraphinvestor.moneyam.com/modules/indices Your browser does not support iframes. 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