15 Supply Chain 9 and Inclusion 9 Diversity, Equity 9 Equity and 9 Human Resources 8 [ ] 8 Smarter With 8 With Gartner 7 Customer Service 7 + Human 7 Information Technology 7 Learn More 7 + Marketing 7 Marketing + 7 Read Now 7 Resources + 7 + Supply 6 Articles in 6 Audit & 6 By Function 6 & Compliance 6 in 2020 6 Innovation & 6 Legal & 6 & Risk 6 Service & 6 Strategic Planning 6 & Strategy 6 & Support 5 + Audit 5 Business Quarterly 5 + Communications 5 Communications + 5 Compliance + 5 Conferences + 5 + Customer 5 + Digital 5 + Finance 5 Finance + 5 Function + 5 Gartner Business 5 + Information 5 + Innovation 5 + Legal 5 + Product 5 Product + 5 Resource Centers 5 Risk + 5 + Sales 5 Sales + 5 Strategy + 5 Support + 5 Technology + 4 5 Smarter 4 & Advisory 4 Amid COVID-19 4 Business Strategy 4 By Industry 4 Chain By 4 Chain Risk 4 Cost Optimization 4 Digital Markets 4 Energy & 4 Featured Insights 4 Financial Services 4 Gartner Marketing 4 Government & 4 High Tech 4 Insights Resource 4 Management Scorecard 4 Marketing Articles 4 Peer Insights 4 & Public 4 Public Sector 4 Research & 4 Reset Your 4 Resource Center 4 Risk Management 4 Solutions By 4 Strategy Amid 4 Tech & 4 & Telecom 4 Top 5 4 Top Insights 4 Us + 4 & Utilities 4 We Do 4 What We 4 Your Business 3 2020 Read 3 2020 Top 3 a Client 3 Advisory + 3 Become a 3 + Benchmarking 3 Benchmarking + 3 Centers + 3 + Conferences 3 + Consulting 3 Consulting + 3 Contact Us 3 + Cost 3 + COVID-19 3 COVID-19 * 3 COVID-19 + 3 + Diversity, 3 Do + 3 + Education 3 Education + 3 + Energy 3 + Financial 3 + Gartner 3 + Government 3 + Healthcare 3 Healthcare + 3 + High 3 Inclusion + 3 Inclusion Resource 3 Industry + 3 Insights + 3 Investor Relations 3 + Manufacturing 3 Manufacturing + 3 Markets + 3 More [ 3 Optimization + 3 + Peer 3 Planning + 3 Quarterly + 3 + Research 3 + Reset 3 + Retail 3 Retail + 3 Sector + 3 Services + 3 * Solutions 3 + Strategic 3 + Top 3 Utilities + 3 your business 2 10 Smarter 2 ©2020 Gartner, 2 2021: Chief 2 5 Key 2 + About 2 About + 2 About Careers 2 About Us 2 Account for 2 achieve your 2 Action: Gartner 2 & Adapting 2 Adapting to 2 affiliates. All 2 All Conferences 2 All rights 2 Analytics + 2 and/or its 2 article [ACwAAAAAAQABAAACADs=] 2 article article 2 Associates Stand 2 * Become 2 Believe In 2 Be Resilient 2 business strategy 2 + Calendar 2 Careers * 2 Careers Contact 2 Center Learn 2 Chain All 2 Chain Featured 2 Chain Strategic 2 Change & 2 Chief Marketing 2 + CIO 2 CIO + 2 + Client 2 Client $bacContact$ 2 Client Success 2 + Cloud 2 Cloud + 2 * Communications 2 Communications * 2 Compliance * 2 * Conferences 2 Conferences Featured 2 Conference Topics 2 + Contact 2 Contact Gartner 2 + Corporate 2 Corporate Responsibility 2 COVID-19 Resource 2 COVID-19 What 2 criteria. Please 2 * Customer 2 + Data 2 Data Analytics 2 data match 2 Digital Workplace 2 display data. 2 Featured Conference 2 Fei Fei: 2 Fei: How 2 filters to 2 * Finance 2 Finance * 2 for 2021: 2 for 5 2 for What 2 for your 2 Gartner About 2 Gartner Associates 2 Gartner Glossary 2 Gartner, Inc. 2 Gartner IT 2 Glossary Newsroom 2 How She 2 HR Leaders 2 * Human 2 [icon-speech-bubble-02-tangerine.png] Top 2 in Action: 2 Inc. and/or 2 Inclusion in 2 * Information 2 * Insights 2 Insights * 2 Insights By 2 Insights Featured 2 Insights Gartner 2 + Investment 2 Investment Services 2 + Investor 2 IT Articles 2 its affiliates. 2 January 2021 2 Key Capabilities 2 Leadership Vision 2 Leaders Monthly: 2 Learned to 2 * Legal 2 * Marketing 2 Marketing * 2 Marketing Officer 2 match for 2 Meet Fei 2 Monthly: January 2 more than 2 Must Account 2 Navigating Through 2 New Normal 2 + Newsroom 2 Newsroom Smarter 2 No data 2 Now [icon-speech-bubble-02-tangerine.png] 2 Planning Must 2 Please refine 2 refine your 2 Relations + 2 Reset your 2 Resources * 2 Responsibility + 2 rights reserved. 2 * Sales 2 Sales * 2 Scorecard Learn 2 Scorecard Supply 2 + Security 2 Security + 2 Services * 2 She Learned 2 Sorry, No 2 Stand Up 2 Stories + 2 Success Stories 2 ] Supply 2 * Supply 2 Support * 2 Technology * 2 Telecom + 2 the New 2 The Reset 2 They Believe 2 Through Change 2 to Be 2 to display 2 Top 10 2 Topics + 2 to the 2 Up for 2 Vision for 2 * What 2 What They 2 Workplace + 2 your criteria. 2 your filters 2 your mission-critical 1 ____________________ * 1 100+ countries. 1 14,000 enterprises 1 2020s How 1 2021 HR 1 2021 Learn 1 2021 Watch 1 24/7 [icon-target-tangerine.png] 1 7 Macro 1 * About 1 about how 1 Access proven 1 [ACwAAAAAAQABAAACADs=] Diversity, 1 [ACwAAAAAAQABAAACADs=] Gain 1 [ACwAAAAAAQABAAACADs=] Gartner 1 [ACwAAAAAAQABAAACADs=] Inclusion 1 [ACwAAAAAAQABAAACADs=] Life 1 [ACwAAAAAAQABAAACADs=] Meet 1 [ACwAAAAAAQABAAACADs=] Navigating 1 advice and 1 advice from 1 advisor and 1 Advisory * 1 a Gartner 1 a job 1 #alternate alternate 1 alternate alternate 1 alternate IFRAME: 1 and an 1 and common 1 and Compliance 1 and Growth 1 and in-person 1 and opportunities? 1 and organization 1 and playbooks 1 and Support 1 and tap 1 and technology 1 and tools 1 an objective 1 an unsurpassed 1 any time, 1 * Applying 1 Applying for 1 As disruption 1 At Gartner 1 a topic 1 a trusted 1 * Audit 1 $bacContact$ 7 1 $bacContact$ logo 1 Balance Cost 1 * Benchmarking 1 Benchmarking * 1 benchmarks and 1 best possible 1 box, you 1 business and 1 (BUTTON) Choose 1 (BUTTON) Hide 1 (BUTTON) Show 1 By continuing 1 Calendar * 1 Calendar About 1 can help 1 Capabilities Read 1 Capabilities Supply 1 * Careers 1 Center COVID-19 1 Center Diversity, 1 Center: Embed 1 Centers * 1 Centers Diversity, 1 Chain Reset 1 challenges and 1 Choose a 1 Client Gartner 1 closing this 1 common initiatives 1 Conferences * 1 Conferences [ACwAAAAAAQABAAACADs=] 1 Conferences Master 1 conferences. View 1 confident decisions 1 Connect directly 1 consent to 1 * Consulting 1 Consulting * 1 continuing to 1 cookies. Log 1 cookies to 1 * Cost 1 Cost and 1 countries. Learn 1 ] COVID-19 1 * COVID-19 1 COVID-19 [ 1 COVID-19 COVID-19 1 critical priorities 1 data. [ 1 data. Resource 1 decisions using 1 DEI in 1 deliver the 1 * Digital 1 directly with 1 discuss your 1 disruption unfolds, 1 ] Diversity, 1 * Diversity, 1 Do * 1 Download Now 1 * Education 1 Education * 1 Embed greater 1 * Energy 1 English Policies 1 enterprises in 1 ever [icon-eye-tangerine.png] 1 Experience Gartner 1 experience on 1 experts on 1 expert today. 1 Factors That 1 Filters (BUTTON) 1 Filters [icon-speech-bubble-02-tangerine.png] 1 * Financial 1 focus: (BUTTON) 1 for a 1 for more 1 from Gartner 1 Function * 1 Gain the 1 * Gartner 1 Gartner * 1 Gartner article 1 Gartner Conferences 1 Gartner English 1 Gartner expert 1 Gartner experts 1 Gartner is 1 * Get 1 Get help 1 Get one-on-one 1 * Government 1 greater DEI 1 Growth in 1 guidance more 1 * Healthcare 1 Healthcare * 1 Help * 1 help with 1 help you 1 Hide Filters 1 * High 1 how we 1 How will 1 ] HR 1 https://www.googletagmanager.com/ns.html?id=GTM-WWNT3B3 We 1 [icon-chart-increase-03-tangerine.png] Make 1 [icon-eye-tangerine.png] Access 1 [icon-speech-bubble-02-tangerine.png] Connect 1 [icon-speech-bubble-02-tangerine.png] Supply 1 [icon-target-tangerine.png] Get 1 IFRAME: https://www.googletagmanager.com/ns.html?id=GTM-WWNT3B3 1 in * 1 in 100+ 1 in 2021 1 Inclusion [ 1 Inclusion * 1 Inclusion Diversity, 1 Industry * 1 in Help 1 In Inclusion 1 initiatives Talk 1 * Innovation 1 in-person conferences. 1 inquiries Search 1 In Read 1 insights, advice 1 Insights Conferences 1 Insights Select 1 Insights Solutions 1 into an 1 in your 1 is a 1 issues and 1 job * 1 key issues 1 Latest Insights 1 ] Leadership 1 leadership and 1 learn more, 1 Learn more 1 Legal and 1 Life At 1 Listen Now 1 * Logging 1 Logging in 1 Log in 1 logo * 1 Macro Factors 1 Make confident 1 management and 1 manage the 1 * Manufacturing 1 Manufacturing * 1 Markets * 1 Master your 1 mission-critical priorities 1 mission-critical priorities. 1 more about 1 More [ACwAAAAAAQABAAACADs=] 1 More COVID-19 1 More Sorry, 1 More The 1 more, visit 1 most critical 1 need proven 1 network through 1 Newsroom * 1 Newsroom Careers 1 Normal Listen 1 Normal Navigating 1 Now [ 1 Now [ACwAAAAAAQABAAACADs=] 1 Now article 1 Now Podcast 1 Now [promo-a-resiliententerprise.jpg] 1 Now [promo-b-balancecostandgrowth.jpg] 1 Now Sorry, 1 objective resource 1 of cookies. 1 Officer Leadership 1 Officer Learn 1 of Use 1 Ombuds ©2020 1 one-on-one advice 1 on our 1 on your 1 * Operations 1 Operations * 1 opportunities? Read 1 Optimization * 1 or closing 1 organization Experience 1 * Other 1 Other inquiries 1 our benchmarks 1 our Privacy 1 our use 1 our website. 1 our world-leading 1 * Peer 1 peer network 1 peers to 1 Planning * 1 playbooks [icon-speech-bubble-02-tangerine.png] 1 Podcast [ACwAAAAAAQABAAACADs=] 1 Podcast Podcast 1 Policies Privacy 1 Policy. By 1 Policy Terms 1 possible experience 1 priorities As 1 priorities. Become 1 priorities [icon-chart-increase-03-tangerine.png] 1 Privacy Policy 1 Privacy Policy. 1 * Product 1 Product * 1 [promo-a-resiliententerprise.jpg] Insights 1 [promo-b-balancecostandgrowth.jpg] Webinar 1 proven guidance 1 proven management 1 Quarterly * 1 Quarterly Download 1 Relations Ombuds 1 requests * 1 * Research 1 research any 1 reserved. 1 reserved. ©2020 1 ] Reset 1 * Reset 1 Reset [ 1 Reset (BUTTON) 1 Reset The 1 Resilient Meet 1 Resilient Read 1 Resource Center: 1 resource for 1 * Retail 1 Retail * 1 Risk * 1 role, transform 1 Search ____________________ 1 Sector * 1 Select your 1 Service and 1 Services Insights 1 Shape the 1 Show Filters 1 site, or 1 * Strategic 1 Strategy * 1 strategy Learn 1 strategy Reset 1 Talk to 1 tap into 1 * Technical 1 Technical requests 1 technology research 1 Telecom * 1 Telecom Insights 1 Terms of 1 than 14,000 1 than ever 1 That Will 1 the 2020s 1 the best 1 the challenges 1 the insights, 1 this box, 1 this site, 1 through our 1 time, 24/7 1 to a 1 to achieve 1 today. Contact 1 to deliver 1 to discuss 1 To learn 1 tools to 1 to our 1 ] Top 1 * Top 1 topic * 1 to use 1 transform your 1 trusted advisor 1 unfolds, you 1 unsurpassed peer 1 use cookies 1 Use Investor 1 use of 1 use this 1 using our 1 Us Latest 1 Utilities * 1 View Conferences 1 virtual and 1 visit our 1 Watch Webinar 1 Webinar [ACwAAAAAAQABAAACADs=] 1 Webinar Balance 1 website. To 1 we can 1 We use 1 Will Shape 1 will you 1 with * 1 with peers 1 world-leading virtual 1 you achieve 1 you consent 1 you manage 1 you need 1 your focus: 1 your key 1 your leadership 1 your most 1 your role,